Good questions, straight answers.

Ideal is 6–12 months out. Traveling sooner? Ask anyway: airlines release seats close to departure, and cash options are always on the table.

You book the award flights yourself, in your own accounts, with us coaching you through every click: transferring points, finding the seats, and confirming the booking. Anything that isn't on points, such as hotels, cruises, and activities, we book for you directly.

Never. You keep full control of your accounts at all times. We never ask for logins and we never touch your points. We tell you exactly which transfers to make, and you make them yourself.

All the major transferable currencies (American Express Membership Rewards, Chase Ultimate Rewards, Capital One miles, Citi ThankYou points, and Bilt Rewards), plus the airline miles and hotel points you already hold. Not sure what you have? Listing your cards is enough to get started.

No. Award travel is our specialty, but we're a full travel advisory. We're happy to plan cash-only trips, and most points trips include cash pieces anyway: hotels, cruises, activities, and positioning flights. Wherever cash is involved, our hotel-group relationships often unlock special rates with extra benefits. Have points too? We'll blend the two for the best total value.

Flat fees, per traveler: $39 for simple economy trips, $179 for complex trips: business or first class, multiple destinations, or hard-to-reach places. Hotel award bookings are $99 per stay, and cash bookings are $99 per trip (waived when combined with any points service). The initial consult is free; the fee is paid after the consult, before the award search begins.

We review your points balances, home airport, and dream trip, set realistic expectations about what your points can unlock, and agree together on what a successful search looks like, all before you pay anything. You leave the consult knowing exactly what you're getting.

In the rare case we can't deliver on what we agreed at the consult, we refund the fee in full. We only take on trips we're confident we can help with. That's what the free consult is for.

No. Smaller balances often cover more than people expect, especially domestic and short international economy trips. Tell us what you have and we'll map what it unlocks. And if the honest answer is "keep earning," we'll tell you that at the free consult.

For most of our clients, yes: many times the fee in value on a single trip. The gap is biggest in business and first class, where a seat that sells for thousands of dollars can often be booked with points for a small fraction of that.

We book those for you directly, and through our relationships with hotel groups, we can often access special rates that come with extra benefits like free breakfast, welcome amenities, or room upgrades when available. Cash bookings (hotels, cruises, and activities) are a flat $99 per trip, waived when combined with any of our points services.